On Monday night, when our internet, phone and television service went dark, I quickly ran through my arsenal of fix-it tricks. I turned off wi-fi and turned it back on. I unplugged the cable box, then plugged it in again. I ignored the problem. Nothing worked. “Well, I guess we’re Amish now,” I joked, but everyone was too busy feverishly attempting to refresh their internet to laugh. I realized from the panic on their faces

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